How do I know if I should go to urgent care versus the emergency room?

Urgent Care located in:

July 30, 2026 1 min read

NewMed Immediate Care can treat a wide range of non-life-threatening conditions, including sprains, strains, minor burns, lacerations, ear infections, and respiratory illness. Warning signs of an emergency include:

  • Chest pain or signs of a heart attack lasting two minutes or longer
  • Sudden numbness, weakness, or other signs of a stroke
  • Severe shortness of breath
  • Heavy bleeding that doesn’t stop after 10 minutes of direct pressure
  • Major injuries, head trauma, or loss of consciousness
  • High fever (104°F or higher) in a child, or any fever in an infant under 6 months
NewMed Care

Written by

NewMed Care

Insurance & Self-Pay Options

We accept most major insurance plans. Self-pay pricing is also available — no hidden fees.

Don't wait — feel better today.

Walk in anytime or book online to save your spot. Three locations, open 7 days a week.

shield FAQ

Frequently Asked Questions

What conditions does NewMed Immediate Care treat? minus plus

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

How long is the wait at an urgent care clinic in Hoffman Estates, Rolling Meadows, or Mt. Prospect? minus plus

Our patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

What insurance does NewMed Immediate Care accept? minus plus

NewMed Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call any location to verify your specific plan, or view our insurance and self-pay pricing page.

Do you accept walk-ins at NewMed Immediate Care? minus plus

Yes. Walk-ins are welcome at all three NewMed Immediate Care locations — Hoffman Estates, Rolling Meadows, and Mt. Prospect, Illinois — seven days a week from 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.